Shipping And Returns

Remote Controls Incorporated values our customers, their time, and their money. We also take a great deal of pride in our products and repair services. However, if for any reason, you are not satisfied with any remote you purchase from us, simply return the remote control within 30 days! It is as easy as that. We are so confident in our remote controls, we offer a 100 percent no questions asked, hassle free 30 day money back guarantee on all remotes. You can buy with confidence from Remote Controls Incorporated.

In addition to our 30 day hassle free 100 percent money back guarantee, we warrantee all merchandise against any defects in material or workmanship for the same period of time the manufacturer of your device warrantees it. This time may vary-warrantees typically vary from 90 days to 1 year and the variance depends on the manufacturer. If your remote is damaged or does not work, contact us. We can replace defective items, repair defective items, or issue a credit to our valued customers.

Never hesitate to contact us with any questions or concerns! Our qualified repair technicians and customer service representatives are here to provide for you! Contact us at:
3201 Durham Dr.
Raleigh, NC 27603

(336) 767-1300

As an additional service, we offer low cost and free shipping for our products! Our rates are listed below:

We ship all over the world!

USPS Priority Mail is $5.95 for the US.
USPS Priority Mail is $7.95 for International.

Remember: customer satisfaction is our ultimate goal at Remote Controls Incorporated. We want you to be satisfied with our service, with our products, and with everything we do. To that end, we offer our 30-Day Lowest Price Guarantee, have a simple, no hassle return policy, guarantee all refurbished and 3rd party remote controls for 3 months, honor warranties for the same period of time as each manufacturer, provide skilled professional technicians to repair your remote controls, offer a Keypad Repair Kit for do-it-yourselfers, and offer low cost and free shipping for our products.